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Frequently Asked Questions

Discover answers to frequently asked questions about Nightcap Studios,
our handcrafted candles, self-care guides, and more.

Shipping & Returns

Currently, we only offer shipping within the United States. However, we are actively working towards expanding our reach and hope to offer international shipping in the near future.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support team within 14 days of receiving your purchase, and we will assist you with the return or exchange process.

We strive to process and ship orders within 1-2 business days. Shipping times may vary depending on your location within the United States. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

Yes, we do! If you are interested in wholesale or bulk purchasing, please reach out to our team at wholesale@shopnightcap.com. We will be happy to discuss pricing options and assist you with your order.

Company questions

Nightcap Studios is a self-care brand that specializes in providing high-quality, handcrafted candles and self-care guides. We believe in the power of self-care to improve mental well-being and create a peaceful environment within your home.

Our candles are lovingly handcrafted in small batches in Temecula, CA. We take pride in using all-natural coconut and apricot wax, ensuring a clean and eco-friendly burn.

Absolutely! We are committed to ethical practices, and our candles are 100% vegan and never tested on animals. We believe in providing products that align with our customers' values.

We are here to assist you! For any inquiries, questions, or assistance, please feel free to reach out to our dedicated customer support team via email at support@shopnightcap.com. We aim to respond to all inquiries within 24 hours.

Absolutely! We would love to keep you updated on the latest news, promotions, and self-care tips. Simply enter your email address in the subscription box at the bottom of our website to join our newsletter community.

You can follow us on Instagram and Facebook (@shopnightcap) to stay connected, gain inspiration, and be part of our vibrant self-care community. Join us for cozy moments, self-care discussions, and exclusive giveaways.

If you have any additional questions or need further assistance, please don't hesitate to reach out to our customer support team. We're here to ensure your Nightcap Studios experience is nothing short of blissful.